CU Online +
We Have Upgraded Our Online Services
This upgrade introduces new Strong Customer Authentication (SCA) in line with PSD2.
What does this mean to you?
It simply means enhanced security steps have been added to give you peace of mind. Changes have been made to how you will log in and how you will set up/amend a payment.
Existing cu Online+ Members
There will be an additional level of security that you must enter in order to be able to access your account. Please note that you will only need to enter your PIN once to activate the new security login following which the PIN will no longer be required as a new 3 step process must now be followed:
New cuOnline+ Members: First Time Access
There will an additional one-time activation security step for members accessing their accounts for the first time as follows
Enter Username Click login
Enter Password Click continue
Generate OTP Click Generate OTP –
You will receive a secure SMS
The code within the SMS must be entered at this point
Click I approve this transaction
Enter activation PIN Click submit
Online users will be able to access more services.
The new services include:
Become a member (new)
Make loan applications (new)
Make payments by Debit Card (new)
View balances & transactions
Transfer funds from your CU account
Access your IBAN & Bic details